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Privacy Policy

Effective Date: May 2026

Elite Locking Systems ("Company," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or submit information through our online forms.

1. Information We Collect

We may collect information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Organization or company name
  • Job title or role
  • Project, pilot, event, or purchasing details
  • Any other information submitted through a contact form, inquiry form, email, or phone communication

We may also automatically collect limited technical information when you visit the website, such as:

  • IP address
  • Browser type
  • Device type
  • Pages viewed
  • Referring website
  • Date and time of visit
  • General usage and performance data

2. How We Use Information

We use collected information to:

  • Respond to inquiries
  • Discuss product, pilot, installation, leasing, or purchasing opportunities
  • Provide information about our products and services
  • Improve our website and user experience
  • Understand website traffic and performance
  • Maintain website security
  • Support business development and customer communication

We do not sell personal information.

3. Contact Forms and Business Inquiries

If you submit a contact form or inquiry, we use the information you provide to respond to your request. This may include contacting you by email, phone, or other communication methods you provide.

Submitting a form does not create a customer relationship, purchase agreement, lease agreement, or formal business agreement unless separately agreed in writing.

4. Cookies and Analytics

Our website may use cookies, analytics tools, or similar technologies to understand how visitors use the site and to improve website performance.

These tools may collect information such as pages visited, time on site, browser type, device type, and general location data based on IP address.

You can adjust your browser settings to refuse or delete cookies. Some website features may not work properly if cookies are disabled.

5. How We Share Information

We may share information with trusted service providers who help us operate the website and manage business communications, such as:

  • Website hosting providers
  • Website analytics providers
  • Email or form submission tools
  • Spam prevention or website security tools
  • Business operations software

These service providers are only permitted to use information as needed to provide services to us.

We may also disclose information if required by law, legal process, or to protect our rights, safety, property, users, or business operations.

6. Data Security

We use reasonable administrative, technical, and organizational measures to protect information submitted through the website. However, no website, email system, or internet transmission is completely secure. You should avoid submitting sensitive personal, financial, confidential, or proprietary information through website forms unless requested through a secure process.

7. Data Retention

We retain submitted information for as long as reasonably necessary to respond to inquiries, maintain business records, support customer or prospect communications, comply with legal obligations, and operate our business.

You may request that we delete or update your information by contacting us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. You should review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are intended for business, institutional, municipal, educational, event, and commercial audiences. They are not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Your Choices

You may contact us to:

  • Request access to personal information you provided
  • Correct or update your information
  • Request deletion of your information
  • Opt out of non-essential communications

We may need to retain certain information when required for legal, security, or legitimate business purposes.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the website after updates are posted means you accept the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle information, contact us at:

Elite Locking Systems
Email: privacy@elitelockingsystems.com